Privacy Policy

1. INTRODUCTION

This Privacy Policy is provided by Codeket Ltd (“Codeket”, “we”, “our”, or “us”), a company registered in Nigeria. Codeket respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, software solutions, SaaS products, cloud services, and AI-powered applications.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. INFORMATION WE COLLECT

2.1 Personal Data

We collect several types of information from and about users of our Services, including:

• Identification Information: Name, email, phone, job title, and company details.
• Account Information: Login credentials, account preferences, and subscription details.
• Financial Information: Payment details and transaction history.
• Technical Data: IP address, browser type, device information, and location data.
• Usage Data: Information on how you interact with our Services.

2.2 AI-Generated and Processed Data

Our AI-powered applications may collect and process additional data, including:

• Input data provided to our AI systems
• Output data generated by our AI systems
• Training data used to improve AI systems (in anonymized form)
• Performance metrics of AI features

3. HOW WE COLLECT YOUR INFORMATION

We collect information through:

• Direct Interactions: When you sign up, request support, or communicate with us.
• Automated Technologies: We collect technical and usage data via cookies and analytics tools.
• Third Parties: We may receive data from partners, service providers, or public sources.

4. LEGAL BASIS FOR PROCESSING PERSONAL DATA

We process your personal data based on the following legal grounds:

• Contract Performance: Necessary to fulfill our contractual obligations to you.
• Legitimate Interests: For our business needs, except where overridden by your rights.
• Legal Obligation: To comply with legal and regulatory requirements.
• Consent: When you provide explicit consent for specific data uses.

5. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and improve our Services
• Manage accounts and process transactions
• Enhance user experience and personalize interactions
• Develop new features and services
• Communicate updates, security alerts, and support messages
• Conduct marketing (subject to your preferences)
• Analyze data to improve our AI-driven solutions
• Comply with legal obligations

6. DISCLOSURE OF YOUR INFORMATION

We may share your data with:

• Service Providers: Third-party vendors assisting in payment, analytics, hosting, and support.
• Business Partners: Companies collaborating on joint services or integrations.
• Affiliates: Our subsidiaries and related companies.
• Legal Obligations: When required by law, court order, or government request.
• Business Transfers: During mergers, acquisitions, or restructuring.
• With Your Consent: When you authorize specific disclosures.

7. DATA SECURITY

We use encryption, access controls, and security protocols to protect your personal data. While we strive for security, no system is completely foolproof. If you suspect a security issue, contact us immediately.

8. DATA RETENTION

We retain personal data only as long as necessary for legal, regulatory, and operational purposes. In some cases, we may anonymize data for further use.

9. YOUR DATA PROTECTION RIGHTS

You have the right to:

• Access your data
• Request corrections
• Request deletion (in some cases)
• Restrict processing
• Object to data use
• Withdraw consent

10. CONTACT US

If you have any questions about this privacy policy, please contact us at:

• Email: legal@codeket.com
• Address: No. 46, Hassan Usman Rd. Katsina, Nigeria. 820101.
• Phone: +234 9068 149 540